I was playing checkout girl today, due to two people having a case of the Mondays and calling out. I was generally annoyed, because while I was standing there, waiting for Granny Molasses to remember her PIN, there was nothing being accomplished over in floral and Monday is a busy day. That being said, I [...]

One of my assistant managers has the worst of all personality traits; he thinks he is funny, but he’s not. One coworker even quit (but was talked into coming back) when he was making faces at her and laughing, while another manager was writing her up for a small offense. I know five-year-olds who behave [...]

Walked out to the parking lot with one of my more intelligent coworkers. me: “I’m going home to take a Silkwood shower.” her: “I’m going home to watch ‘Sling Blade’ repeatedly, until life makes sense again.” Pass It Along:

The following is an actual phone conversation I was lucky enough to be a part of earlier today: Me: “Thank you for calling GenericStoreName. How may I help you?” Woman: “What number did I call, please?” Me: “I don’t know.” Her: “How do you not know?” Me: “Because we have several incoming lines. The bigger [...]

*Just dealt with a customer who wanted a “gourmet” gift basket for her mother, who is ill. I asked if she would like to shop with me, and choose things her mom would like. Her exact words were, “Honestly, I can’t be bothered”. What she could be bothered to do was stress several times that [...]